Q: Why does AGV Sport offer two different warrantees?

AGV Sport strives to use the finest materials and manufactures in the world when constructing its products. Naturally in some of the higher priced products higher quality materials and construction methods are used, hence the two different warrantees which are as follows:

Standard 1-year warranty
“Every AGV Sports product features a minimum of a one-year warranty for manufacture defects. If AGV Sport determines that the product in question has a material or construction defect then the product will be repaired or replaced at no charge. Warranty is void if, in AGV Sport’s opinion, the product has been improperly cared for, altered, crashed or modified in any way, or if the usable life of the item has expired. AGV Sport reserves the right to repair or replace, at its discretion, any valid warranty claim. This limited warranty is in lieu of all other guarantees or warranties implied or expressed.  The buyer assumes all risks for any and all damages caused to him, a third party and/or property by virtue of failure of these products.”
This warranty includes all AGV Sport items not listed under the Pro-Gear 5-year warrantee.

Pro-Gear 5-Year Warranty
“AGV Sports Pro Gear products have a five-year warranty for manufacture defects. If AGV Sport determines that the product in question has a material or construction defect then the product will be repaired or replaced at no charge. Warranty is void if, in AGV Sport’s opinion, the product has been improperly cared for, altered, crashed or modified in any way, or if the usable life of the item has expired. AGV Sport reserves the right to repair or replace, at its discretion, any valid warranty claim. This limited warranty is in lieu of all other guarantees or warranties implied or expressed.  The buyer assumes all risks for any and all damages caused to him, a third party and/or property by virtue of failure of these products.”
The following products are covered under the Pro-Gear 5-year warranty:
Leather one piece suits:
Laguna
Monza
Leather jackets:
Laguna
Monza
Topanga
Pella
Venus
Moda

Important Note:
In order to validate your Pro-Gear 5 year warranty, you must return the registration card in full and return it to AGV Sports Group warranty department within 30 days of your purchase. This warranty does not cover the following damages: racing damage, weather damage, weather aging, normal wear and tear, atmospheric damage, accident damage, or any misuse whatsoever.

Q: How do I resolve a normal wear and tear issue with AGV Sport apparel?
A: Motonation has very few problems with AGV Sport apparel. As a result we do not have a repair center in house. Most repairs can usually be handled close to your hometown by a good tailor. Motonation recommends that you send your AGV Sport apparel item directly to AGV Sports Group International headquarters (contact info below). By dealing with AGV Sports Group or your local tailor directly you will have your AGV Sport apparel item repaired quickly and be back riding very fast.
AGV Sports Group
3220 Roderick Road
Frederick MD 21704
Toll-Free: 800.777.7006
Local: 301.663.4550
Fax: 301.663.8950

Q: How do I resolve a potential warranty issue with AGV Sport apparel?
A: Motonation’s goal with warrantee claims is a fast and fair service for all AGV Sport customers. Since the advent of email and digital cameras we have found that if we first receive an email with pictures and a description of your problem we can quickly resolve the problem.
So please take a few pictures of the issue you have with your AGV Sport apparel and email it to service@agvsport.com  along with the size of the item and any additional descriptive explanations or concerns that you may have along with your full and complete contact information. All emails will be answered within one business day.

What happens next you ask? Well, the procedure is:
If in AGV Sports Group’s opinion your warranty claim has merit, our response to your email will have a Return Authorization Number (RA#) in the return subject line. You should then clean (please…) and package your item, writing the RA# on the outside of the box along with a copy of your email, freight pre-paid to:
AGV Sports Group, 3220 Roderick Road, Frederick MD 21704
When AGV Sports Group receives your item they will repair it ASAP and send it back to you freight pre-paid. If it is determined by AGV Sports Group that the best course of action is to replace your item then your old item will be discarded and the new item will be sent at no charge.
If AGV Sports Group denies your warranty claim based on the above mentioned, Limited Warrantee AGV Sports Group will email you back with your repair options.

Q. How long does it take to get my product repaired?                                                 
A. It will take about one week , then add shipping time back to your location.

Q. Can AGV Sport still fix my defective product even though my warranty has expired? 
A. Yes, send us photos and a description for a detailed estimate.

Q. How does AGV Sport work its jacket sizing?
A. That is a common question when people see that AGV Sport sizes some jackets in the numeric sizing system (example: 42, 44 etc) and others in the classic system Americans are more accustomed to (example: M, L, XL etc).
As with any technical product the answer is a bit complex. You see, AGV Sport knows that some riders like a different fit than others. It is for this reason that AGV Sport offers its jackets in two distinctly different "cuts". The numeric sized items are a more tightly- tailored cut and is offered in the more precise sizing runs. The American cut is a looser fit (especially around the belly) and is offered in the customary small thru XXL (or larger) sizes. So, no matter the rider's preference; the tightly- tailored look or the more “roomy” American look, AGV Sport has riders all over the world covered.

Q. When sizes small, medium, large, X-large, and XX-large are used what is
the number size equivalent?
A. There is not a direct equivalent due to the cut itself (see the previous question) However, in general you could say:
Small/Medium = 42, Large = 44-46, X-Large = 48-50, XX-Large =52.
You will notice two number sizes for some of the letter equivalent; this is due to the more precise measurements when working with number sizing as compared to the letter sizing that run a more relaxed fit.

Q. Then what size jacket do I order?
A. When a leather jacket is desired, measure your Chest, Waist, and sleeve. Leather suits require Chest, Waist, sleeve, thigh and inseam measurements.
See the sizing charts used within the website.

Q. What thickness leather is used in AGV Sport leather suits and sport leather jackets?
A. AGV Sport uses 1.2mm to 1.4mm premium top grain leather, which AGV Sport approved tanneries continually monitor for proper thickness and quality (others use 1.6mm to 1.8mm to try and achieve the same abrasion level). This is the only way to insure the high safety factor required when using this thickness of leather. Other benefits of 1.2mm to 1.4mm premium top grain leather is reduced weight, improved mobility, and increased durability. This translates into less rider fatigue with unsurpassed safety standards.

Q. Does AGV Sport have a rider support program?
A. Yes, we have an extensive rider support program. To submit your resume please visit http://www.agvsport.com