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Consumer Terms & Conditions.

AVAILABILITY: Please note that not all products listed in Motonation’s catalog or website are guaranteed to be available at the time of order, if at all. Motonation reserves the right to cancel or delay plans for product introduction at its discretion.

BACK ORDERS: When a backordered item becomes available the customer will be called to confirm shipment unless the customer indicates, “Ship automatically”.

CATALOG-WEBSITE CONTENTS: Motonation believes the contents and specifications of its catalog and website are correct. We assume no liability for any errors in listings, specifications, part numbers, prices or size applications. We reserve the right to change specifications, product descriptions, product quality, pricing and sizing at any time without notice and without further obligation.

DAMAGED OR LOST SHIPMENTS: All goods are carefully packed and in good condition when shipped. Motonation’s responsibility for shipments cease at the time the shipment is transferred to a common carrier. Claims must be made with the carrier, not with Motonation. Please note the number of packages delivered, as sometimes the carrier will separate them.

HOURS: 8:00am to 5:00pm (PST) Monday through Friday; closed weekends and UPS holidays.

LIMITED GUARANTEE: Sidi boots are warranted for the usable life of the boot against any manufacturer's defects. All Sidi boots are constructed using only the finest construction methods and materials. Set Up boots are warranted for 60 days from date of purchase. All Spidi products have a two-year warranty from manufacture defects. If Motonation determines that the product in question does have a material or construction defect then they will be repaired or replaced at no charge. Warranty is void if, in our opinion, the product has been improperly maintained, misused, altered, crashed, damaged by improper motorcycle starting procedures or modified in any way, or if the usable life of the item has expired. We reserve the right to repair or replace, at our discretion, any valid warranty claim. This limited guarantee is in lieu of all other guarantees or warranties implied or expressed. Buyer assumes all risk for any and all damage caused to him, a third party and/or property by virtue of failure of these products.

PAYMENT:
Consumer orders may be prepaid by means of a American Express, Visa or MasterCard Credit Card, Visa or MasterCard issued Check Cards, Money Order, Cashiers Check, COD company check (upon approval), cash or company check (upon approval). Any overpayment will be posted as a credit on account or a refund can be issued per written request.
Note: When using a credit or check card please understand the terms and conditions set by your financial institution.

PRICES: All prices are subject to change without notice.

RETURNS: Returns are subject to a 20% restocking fee. Motonation does not accept any returned goods without prior approval. Please call to obtain an “RA” number. Returned merchandise must be accompanied by the following:
• return authorization number (RA#)
• copy of the original invoice for the items purchased
• letter of explanation
Authorized returns will be handled by repair or replacement. No returns are accepted after 60 days of purchase. All sales are final on discontinued and closeout items. All returns, even if defective, are to be sent back as clean as possible, dirty items will either be refused or assessed a $10 cleaning fee! Customer is responsible for all inbound shipping costs.

RETURNED CHECKS AND REFUSED SHIPMENTS: A $25.00 processing fee will be charged for all returned checks. The fee charged for refused shipments is $25.00 or 20% restocking, whichever is greater, plus applicable freight charges. Payment is to be made in full immediately.

SHIPPING: The customer is responsible for all shipping charges unless Motonation waives them as part of a sales promotion. All orders are shipped via UPS-ground. Shipments can be expedited at customers expense via UPS 3-day, 2-day, and overnight.

DAMAGED SHIPMENTS: Freight carriers are responsible to deliver Motonation’s shipments in reasonable condition. All shipments leave Motonation’s warehouse in perfect condition. If any customer receives a box that was damaged in shipment it is their responsibility to take appropriate action with the freight carrier. Actions should include: a) Note on the receiving manifest from the freight carrier that the box was delivered in a damaged condition, note as many details as possible. b) Confirm “Motonation” tape was used to seal the box. c) If possible take a digital photograph of the damaged box. d) With the above information submit a freight claim with the freight carrier.

TRADEMARKS: Motonation’s, Sidi’s, Spidi’s and Set Up’s rights in the patents, trademarks, trade names, logos and/or service marks (collectively the "Marks") are valuable assets of Motonation, Sidi, Spidi and Set Up and shall remain the sole and exclusive property of same. Accordingly, no individual shall have the right to use the Marks in any manner whatsoever without the express prior written consent of Motonation. Any and all advertising by Dealers related to Products or utilizing the Marks must be approved in writing at least thirty (30) days prior to the commencement of the promotion. All proposals for advertising should be submitted in writing to the attention of the President at Motonation 1100 North Magnolia Ave, Ste. A, El Cajon CA 92020, or via facsimile to (619) 401-4108. Motonation may approve or disapprove any advertising proposals in its sole and absolute discretion.