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Spidi Frequently Asked Questions.

Q. What kind of warranty do Spidi products have?

A. All Spidi products have a two-year from purchase date warranty on workmanship and/or materials. Warrantee covers the original buyer only and is not transferable. If the item in question does fall under warranty Motonation, at its discretion, will cover the repair or replacement of the item. Crash damage is NOT covered under warranty!

Motonation reserves the right to repair or replace, at our discretion, any valid warranty claim. All warrantee claims must be accompanied by a copy of the original invoice from where the item was purchased.

In addition to providing complete warranty repair or replacement for your item Motonation also offers comprehensive repair services at reasonable prices (cost varies with work required). This added service is helpful when you experience a difficulty that is not covered under warranty.

A Return Authorization Number is required in order for us to begin processing a warranty claim or repairing your item. To obtain an RA# or discuss a problem that you may be experiencing with your Spidi product you may call us at 619-401-4100. You will be responsible for the cost of shipping the product to us: If your problem is covered under warranty Motonation will pay for the return freight. It will be sent UPS Ground unless you request more immediate handling. Motonation will then charge the customer for the difference between UPS Ground and the requested handling.


Q. How does Spidi work its jacket sizing?
A. That is a common question when people see that Spidi sizes some jackets in the European numeric sizing system (example: 52, 54 etc) and others in the classic system Americans are more accustomed to (example: M, L, XL etc).
As with any high end product the answer is a bit complex. You see, Spidi knows that some riders like a different fit than others. It is for this reason that Spidi offers its jackets in two distinctly different "cuts". The European cut is the more tightly tailored cut and is offered in the more precise sizing runs of 48-60 men's and 40-52 ladies. The American cut is a looser fit (especially around the belly) and is offered in the customary small thru XXL (or larger) sizes.
So, no matter the rider's preference, the tightly tailored look or the more roomy American look Spidi has riders the world over covered.


Q. When sizes small, medium, large, X-large, and XX-large are used what is
the number size equivalent?

A. There is not a direct equivalent due to the cut itself (see the previous question) However in general you could say:
Small = 46, Medium = 48, Large = 50-52, X-Large = 54-56, XX-Large =56-58.
You will notice two number sizes for some of the letter equivalent; this is due to the more precise measurements when working with number sizing as compared to the letter sizing that run a more relaxed fit.


Q. Then what size jacket do I order?
A. When ordering a Spidi textile jacket you will need your Chest and Waist size, it is best to have these measurements taken in Centimeters. Why Centimeters? Only the finest European craftsmen manufacture Spidi products, the tools and
measuring devises they use are all metric. Yes you can convert to inches but this is not an exact conversion.
When a leather jacket is desired, measure your Chest, Waist, and Length of arm (arm length is measured from the neck to the wrist). Leather suits require Chest, Waist, Length of arm, and Height measurements.
Again measurements in centimeters are best and will insure the very best in fit.
See the sizing charts used within the website or CLICK HERE TO SEE THE INCH TO METRIC SIZING CHART.

Q. What thickness leather is used in Spidi leather suits?
A. Spidi uses 1.2mm premium Italian top grain leather, which Spidi tanneries continually monitor for proper thickness and quality (others use 1.4mm to 1.6mm to try and achieve the same abrasion level). This is the only way to insure the high safety factor required when using this thickness of leather. Other benefits of 1.2mm premium Italian top grain leather are reduced weight, improved mobility, and increased durability. This translates into less rider fatigue with unsurpassed safety standards.


Q. What leather is used in the Varitek Wind and Touring suits?
A. Spidi does not cut corners in any of the leather suits nor leather jackets; the same premium Italian top grain Italian leather is used in all their suits and can also be found in the NRG, SEVEN, BASIC BLACK and other Spidi leather jackets.


Q. What is BIOMECHANIC?
A. Biomechanic is the trademark name for Spidi's advanced shoulder and forearm protection system. This new shoulder/forearm protection far surpasses the current CE certifications, not only were improved shock
absorbing characteristics achieved but you will find reduced weight, superior coverage, advanced ergonomics, limited thickness and improved ventilation.


Q. Why not a removable liner in the Admiral suits?
A. Spidi's goal was to offer the consumer the very best 100% waterproof/breathable suit that could actually be put on over street clothes with out having to sit in a chair or wrestling it on while falling down. They call this FASTWEAR; the liners are fastened so that there is no chance of twisting, bunching, or liners stuck to your clothing when removed. This suit is guaranteed 100% waterproof but still breaths through Spidi's exclusive H2OUT micro pored liner. Ventilation is also achieved through LH/RH side self-sealing zipper system, this same self-sealing zipper is found throughout the suit.

Q. What is the Ergo jacket and pants outer shell made of?
A. The Ergo outer shell is constructed of 500 denier CORDURA that is TEFLON treated. The TEFLON treatment increases strength plus prevents the material from retaining water resulting in a heavy wet garment.

Q. What is the temperature comfort range of the Ergo system?
A. The Ergo jacket has the capabilities of keeping a rider comfortable in temperatures ranging from 23-104 degrees. This is accomplished by the Ergos unique removable liner system.

Does Spidi have a rider support program?
Yes, we have an extensive rider support program. To submit your resume please visit sponsorhouse.com

 

 



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